For all lost property contact us directly at – 0208 830 5959

Please be aware that under no circumstance will you be allowed to enter with your own drinks or food – guests found to have brought alcohol into the venue will have the items confiscated and asked to leave.

All venues have a smoking area – this is a covered space at our event structure venues but maybe uncovered at certain venues.

Due to the nature of the event and alcohol available at the event the parties are strictly 18+. If you are fortunate to look under 18 please be prepared to provide ID on entry.  We operate a challenge 25 policy at our venues.

Unfortunately, there is no on-site parking provided at any of our venues.  NCP car parks and on-street parking may be available nearby but cannot be guaranteed.

The London City Beach can vary in size depending on how we lay out the venue, however, it can hold up to a maximum of 2000 people.

There is a cloakroom available to store belongings. Please note The Company provides a secure cloakroom at all Events. However, London City Beach cannot guarantee complete security of items stored in cloakrooms. London City Beach therefore accepts no responsibility for any items lost or stolen during the course of an Event which were not stored in our secure cloakroom and without receipt of a valid cloakroom ticket and will only be liable for items stolen from our secure cloakroom up to the maximum value of £500 per Event. Accordingly, the Company strongly advises the Client that guests attending an Event do not bring expensive items such as laptops, jewellery, etc. to an Event or leave such items in the cloakrooms provided.